Wednesday, 12 June 2013

Issue creating new instances

Bear with us, we'll update soon.

Update: And we're back.  We had an issue where new instances weren't being provisioned.  It took some time to uncover the root causes, and we've addressed those; shouldn't happen again, honest.

Saturday, 25 May 2013

Issue with backups for new databases

If you've made a database in the last week or so, backups might fail silently.  We have a fix for this and it will be applied within the next 24 hours.  In the meantime, please double check that you can download a recent backup before doing anything drastic with your data.

Tuesday, 14 May 2013

We're dealing with a capacity issue at present

Those hungry Neo4j databases are eating up all the memory on one of our machines.  We'll fix that shortly and post back here.

Update: We're going to change the way we allocate databases.  We'll monitor the situation overnight and aim to get a fix out asap.

Update: We've taken steps to deal with this.

Monday, 15 April 2013

We're about to do a bigger than normal deployment

Normally deployments happily slide through the system, but in this case we're changing the deployment method, so there may be a slight impact in service.  We'll update this post when it's finished.

Update: this is finished.  All's well.

Friday, 29 March 2013

Backup issue, 30 March

Some customers are seeing issues with backups.  We'll fix this issue as soon as we can.

Update: this is fixed.

Tuesday, 12 February 2013

Advance notice of deployment, 14th February 2013

We're going to roll out an engineering release of our Heroku stack at 9am February 14, CET.

This is the underpinnings for a feature that we intend to roll out the week after.

Tuesday, 8 January 2013

Minor Version-Upgrade 1.8.1-preview to 1.8.1

If you are running a preview or earlier version of 1.8 you can upgrade your database on the heroku addon-page.

For new addons, 1.8.1 is the only selectable version anyway.

We will upgrade all older versions automatically in 30 days from now.